Privacy Policy

A legal disclaimer

Last Updated: January 17, 20256

VitalBridge Care LLC ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vitalbridgecare.com or use our services.

Information We Collect

Personal Information You Provide

When you contact us or use our services, we may collect:

• Contact information (name, email address, phone number, mailing address)

• Care recipient information (name, age, health conditions, preferences)

• Emergency contact information

• Payment and billing information

• Communication preferences and feedback

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version

• Device information (IP address, operating system)

• Pages visited and time spent on our site

• Referring website or source

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our companion care services

• Communicate with you about services, appointments, and updates

• Process payments and maintain accurate billing records

• Send service-related updates, photos, and visit reports

• Respond to inquiries and provide customer support

• Ensure the safety and quality of our services

• Comply with legal obligations and protect our rights

• Improve our website and user experience

• Send marketing communications (with your consent)

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (payment processors, background check services, technology providers)

• Caregivers: Information necessary for providing care to your loved one

• Emergency Contacts: Information shared according to your authorization

• Legal Requirements: When required by law, court order, or to protect rights and safety

• Business Transfers: In connection with a merger, sale, or transfer of our business assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Our security measures include encrypted data transmission, secure servers, access controls, and regular security assessments.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information (subject to legal obligations)

• Opt-Out: Opt out of marketing communications at any time

• Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us at info@vitalbridgecare.com or (XXX) XXX-XXXX.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child without parental consent, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to This